Refund Policy

Unfortunately due to the nature of our products we are unable to accept returns for hygienic reasons. If you received a damaged product please contact us at info@winkandwave.com

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@winkandwave.com and send your item to: Wink and Wave Inc, 329 Willow Ave, Toronto ON M4E3k6, Canada.


To return your product, you should mail your product to: Wink and Wave Inc, 329 Willow Ave, Toronto ON M4E3K6, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.